To save money and increase efficiency, small- and medium-sized businesses should consider switching to Voice over Internet Protocol (VoIP) phone systems. However, it is important to understand how to properly use this technology and troubleshoot any issues that may arise.

As a business owner, you're always looking for ways to make your company more efficient and profitable. One way to do this is to implement unified communications (UC). In this blog post, we'll discuss how UC can help upgrade your business’s information system and other advantages of adopting a UC platform.

Companies looking for an approachable, affordable, and reliable upgrade to business processes are turning to unified communications (UC) to improve their information systems. UC is cheaper than ever to deploy, and its simplicity attracts business leaders formerly reluctant to adopt new technologies.

Do the features of your company’s chat application feel limited? With many tasks and people involved in daily work, having a centralized chat app to help you organize your team not only makes you more efficient, but it also saves time. Here’s how you can use a simple app that lets you do much more.

Thanks to Voice over Internet Protocol (VoIP) technology, business communication has vastly improved and is now more cost-efficient. Using a variety of VoIP platforms, businesses and individual users can easily make calls and conduct video conferences.

There is such a premium on real-time business information nowadays that it’s inconceivable that some companies still patiently work with outdated communications systems. Good thing unified communications is now available for enterprises that need to take the leap.

If you’re like most people, your chat app is limited to asking basic questions or maybe touching base with a colleague. You switch tabs to do one thing and toggle back to do another. It would be great if completing a task were just a matter of keyboard shortcuts and menu items in a single window.

If you think Microsoft Teams is good only for business instant messaging, you’re missing out on a plethora of features Teams has. Microsoft’s chat solution actually integrates with many of its Office 365 applications, including OneNote, SharePoint, and Word, among others.

Relying solely on your phone for business communication made perfect sense decades ago. But if you carried that over today, your business would fail. This is because business communications now must include mobility, instant messages, and video conferencing.

As a small- to medium-sized business, you need to do everything that you can to keep costs down. If you’re still using traditional phone systems as your sole communication solution, a much more affordable VoIP solution is something you should consider.